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Suggetion Box

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"The customer is our boss"- that's what it's all about! Learn why more satellite dish owners put their trust in Orbit Communications. We are constantly growing and improving our facilities to serve our customers better. Take a look at our professional service staff.
 
Infrastructure
  • 35 Full Time Programmers
  • Network administrators
Telecommunications & Network

 
  • 8  T-1s to Internet to three different tier one backbone providers
  •  This insures redundancy
     
  • T-1s connecting remote offices for voice and data
     
  • Telephone system with ACD, IVR and voice mail
     
  • 3 T-1s for voice traffic connected to our call center that insures over 80+ concurrent phone calls are processed at any one  time.
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Infrastructure
  • Over 50 servers with firewall protection
     
  • Virus scanning of every packet insures that no viruses get in or out of our network using the latest hardware appliances.
     
  • Load Balanced with 3 level redundancy Secure site protection for web sites
     
  • Servers with redundant power supplies and disk storage technology
     
  • Daily backups stored off-site

 
Power

On top of 200 amp Generator. Orbit utilizes a multi array 16 KV 9 Hours APC
Symentra 1600 UPS System


Security
 
  • Encryption of all customer transaction and records
     
  • Multi-level password protection
     
  • Disaster recovery plan with off site encrypted storage